Privacy Policy

This Privacy Policy applies to all personal data processed by Olverix in connection with our website at olverixs.site and our educational programmes. We operate under Singapore's Personal Data Protection Act 2012 (PDPA) and handle all personal data accordingly.

Questions regarding this policy may be directed to [email protected].

1. What Personal Data We Collect

When you interact with our website or register interest in our programmes, we may collect the following categories of personal data:

• Contact information — your name, email address, and telephone number, as provided through our enquiry form
• Enquiry content — the text of any message you submit through our contact form
• Technical data — browser type, device identifiers, IP address, and pages visited, collected via standard web analytics tools
• Consent records — records of cookie consent choices stored in your browser's local storage

We do not collect sensitive personal data such as financial account details, government identification numbers, or health information.

2. How Data Is Collected

• Enquiry forms — data submitted directly through the contact form on our website
• Cookies and analytics — data gathered automatically when you browse our website (see our Cookie Policy for full details)
• Email correspondence — data shared when you write to us directly

3. Legal Basis for Processing

We process personal data on the following bases, in accordance with the PDPA:

• Consent — where you have explicitly provided your data via a form submission or opted in to communications
• Contractual necessity — where processing is required to respond to your enquiry or administer programme enrolment
• Legitimate interest — for the purpose of improving our website and understanding how our content is used

4. Data Retention

We retain personal data only for as long as is necessary for the purpose for which it was collected:

• Enquiry records — up to 24 months from the date of submission, or until you request deletion
• Programme participant records — up to 36 months following completion of the relevant programme
• Analytics data — aggregated and anonymised after 14 months
• Cookie consent records — up to 12 months from the date of consent

5. How We Use Your Data

Personal data collected through this website is used solely for the following purposes:

• Responding to your enquiries about our reading programmes and workshops
• Providing programme-related information, schedules, and materials where enrolment proceeds
• Improving our website content and user experience through anonymised analytics
• Complying with applicable legal obligations under Singapore law

We do not use your personal data for automated decision-making or profiling, and we do not sell your data to third parties.

6. Data Sharing

Olverix does not share your personal data with third parties for marketing or commercial purposes. Data may be shared in the following limited circumstances:

• Service providers — reputable hosting and analytics providers operating under data processing agreements consistent with the PDPA
• Legal requirements — where disclosure is required by Singapore law, a court order, or a legitimate regulatory request

Any third-party service providers engaged by Olverix are required to handle your data securely and only for the purposes specified.

7. Analytics and Website Improvement

Our website may use third-party analytics tools (such as Google Analytics) to understand how visitors interact with our pages. This data is collected in aggregate form and does not identify individual users. You may opt out of analytics tracking via the cookie management controls on our Cookie Policy page.

8. Security Measures

We take reasonable and appropriate steps to protect personal data against unauthorised access, disclosure, or loss. These measures include:

• Secure HTTPS transmission for all web traffic
• Access controls limiting data access to authorised personnel only
• Regular review of our data handling practices
• Prompt assessment and response procedures in the event of a suspected data breach

In the event of a data breach affecting your personal data, we will notify affected individuals and the Personal Data Protection Commission (PDPC) where required under the PDPA's mandatory breach notification provisions.

9. Cookies

Our website uses cookies to support basic functionality and to understand how visitors use our content. Cookies are small text files stored on your device. We use the following categories:

• Essential cookies — required for the website to function correctly; these cannot be disabled
• Analytics cookies — optional; used to understand page usage in aggregate
• Preference cookies — optional; used to remember your cookie consent choices

For full details and to manage your cookie preferences, please visit our Cookie Policy page.

10. Your Rights Under the PDPA

Under Singapore's Personal Data Protection Act 2012, you have the following rights in relation to your personal data:

1. Right of access — you may request a copy of the personal data we hold about you
2. Right of correction — you may request that inaccurate or incomplete data be corrected
3. Right of withdrawal — where processing is based on your consent, you may withdraw that consent at any time, without affecting the lawfulness of prior processing
4. Right to data portability — in certain circumstances, you may request that your data be transferred to you in a structured, machine-readable format
5. Right to object — you may object to processing carried out on the basis of legitimate interest

To exercise any of these rights, please write to us at [email protected]. We will respond within 30 days. We may need to verify your identity before processing your request.

If you have concerns about how we handle your personal data, you may also lodge a complaint with the Personal Data Protection Commission (PDPC) at www.pdpc.gov.sg.

11. Third-Party Links

Our website may contain links to external websites. Olverix is not responsible for the privacy practices of third-party websites and encourages you to review the privacy policies of any external sites you visit.

12. Children's Privacy

Our reading programmes are designed for adults aged 40 and above, and our website is not directed at persons under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has submitted personal data to us, please contact us at [email protected] and we will remove it promptly.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When changes are made, we will update the "Last Updated" date at the top of this page. Continued use of our website following any update constitutes acceptance of the revised policy.

For significant changes, we will endeavour to notify relevant parties by email where contact details are held.

14. Contact for Data Enquiries

For any questions, requests, or concerns relating to this Privacy Policy or your personal data, please contact our Data Protection function:

We aim to respond to all data-related enquiries within 30 days of receipt.